Frequently Asked Questions

Do not hesitate to send us an email if you can't find what you're looking for.

cssWhere is the vehicle located?

All of our vehicles are located in , New York, NY 10101. We also provide free nationwide delivery anywhere in the U.S. at no additional cost.

cssWhat are your registration and membership fees?

Registration comes with a Free Membership, so there are no fees associated with creating an account on our platform.

cssHow do I register to “Bid” or “Buy Now”?

To register, follow these steps:

1- Sign Up - Click the “Register” button, then create a username and password to set up your account.

2- Verify Your Account - Complete the registration process as prompted to confirm your eligibility to “Bid” or “Buy Now.”

3- Start Bidding or Buying - Once your registration is complete, you're ready to place “Bid” or use the “Buy Now” option on available vehicles.

cssAre buyer offers visible to other buyers?

No. Offers and counteroffers are not displayed to other buyers. The highest valid offer wins at the end of the auction, so be sure to place a competitive bid.

cssWhat currency does asdasdaors Trader use?

All “Offers” and “Buy Now” transactions on asdasdaors Trader are conducted in United States Dollars (USD), regardless of the vehicle's location. This includes vehicles listed in Canada, where all offers remain in USD.

cssWhy do you ask for a driver's license or ID?

We require a valid driver's license or government-issued photo ID to verify your identity in compliance with KYC (Know Your Customer) regulations. These laws are designed to protect both buyers and sellers by preventing identity theft, fraud, money laundering, and other financial crimes. In the United States, KYC requirements are mandated by law under the USA Patriot Act of 2001, which ensures that all transactions are secure and legitimate.

cssHow do I arrange financing?

Financing is generally not available for these assets because the titles carry existing liens, which are only released after full payment is received. For this reason, buyers should plan to cover the entire purchase price upfront. If you have questions or would like to discuss alternative payment options, our support team will be happy to assist you.

cssHow do I pick up the vehicle or inspect it?

We do not offer open on-site inspections; however, we provide detailed photos and descriptions of every vehicle so you can make an informed decision before placing a “Bid” or “Buy Now.” If you need additional details, our team will be happy to assist you.

Please note that our warehouses operate as self-storage units, and visits are by appointment only. To schedule an inspection, simply fill out our “Contact Us” form, include your phone number, and let us know your preferred time. One of our agents will call you to confirm the appointment.

cssWhat payment methods do you accept?

We only accept bank wire transfers as a secure method of payment. Please note that we do not accept PayPal, credit cards, cashier's checks, or other forms of payment.

cssHow does your 10-Day Return/Refund Policy work?

We offer a 10-day inspection period to ensure the vehicle meets your expectations. If it doesn't, you can simply request a return—no questions asked. We will arrange pickup at no cost to you, and your full payment will be refunded within 48 - 72 hours.

Don't just take our word for it!

Our hard work is paying off. Great reviews from amazing customers.